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As a Patient you have the Right...
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To receive considerate,
respectful, and safe care.
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To compose an Advance Directive
or a Living Will. Notify your nurse or the Admitting Office for more
information.
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To know the names and titles of
people taking care of you.
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To expect information about pain
and pain relief.
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To receive an explanation of your
diagnosis, treatment and expected outcome in words you can understand.
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To take part in decisions about
your care and to give your permission before any procedure or treatment is
started.
- To refuse treatment, as much as the law allows you to, and to be
informed of the medical risks of your refusal.
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To have all communications and
records pertaining to your care be treated as private information and to
have Hospital staff honor your personal privacy.
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To be free from any device that
restricts your movements and isolation of any form, unless your doctor
determines that these measures are necessary. Such a device may never be
used as a means of coercion, discipline, convenience or retaliation.
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To receive a full explanation of
any research or experimental procedure suggested for treatment, and to give
your consent before any such procedure begins. To receive an explanation
about the care you will need after you leave the Hospital.
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To receive a copy of your bill
and an explanation of your bill.
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To know what Hospital rules and
regulations apply to your conduct as a patient.
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To express a complaint and have
the Hospital investigate your complaint. Contact Patient Relations at (203)
573-7386. If the complaint was not resolved to your satisfaction, you have
the right to contact the State of Ct Dept. of Public Health at 860-509-7400,
or Joint Commission at 800-994-6610.
Call x 7386 if you need assistance.
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Any person consenting to an
autopsy has the right to have the autopsy performed at Waterbury Hospital
and attended by a non-affiliated physician at his/her own expense and/or to
request that the autopsy be performed by a qualified physician at an
unaffiliated institution OR at Waterbury Hospital at his/her own expense.
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To ask and be informed of the
existence of business relationships among the hospital, educational
institutions, other health care providers or payers that may influence the
patient's treatment and care.
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To receive visitors that you have
designated unless their presence infringes on others rights, safety or is
medically or therapeutically contraindicated and to withdraw the consent for
a person to visit. The designated visitors can be spouse, domestic partner
(including same sex partner), friend or family member. A support person may
make this designation on your behalf if appropriate.
Please
contact Patient Advocate Virginia Potrepka at 203-573-7386 for more details on
the Hospital's grievance process.
Teletypewriter (TTY) users may call 203-573-7570 to register their complaint.
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Patient Rights
Patient Responsibilities
The Patient Guide
Patient Room Accommodations
Safety & Security
Billing & Insurance
From Out of Town?
Hotel Listing
Restaurant Listing
Accessing Health Information
Health Information Authorization Form
To access the Hospitals published charges please
follow this link to the Office Of Health Care Access website.
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